Our trip to Cuba
I am sending you this email to say a huge thank you from Simon and myself. You made our trip to Cuba memorable and looked after us extremely well. We have both thoroughly enjoyed our stay in your beautiful country and had a wonderful experience which we will never forget. Of course, this was helped by the fact we had Yazel as our guide. He was absolutely fantastic and he really helped to make our stay relaxing, informative ,fun and interesting each and every day. At the end it was like saying goodbye to a friend and we would highly recommend him to anyone to look after them in Cuba. He was first class without a doubt!
Thank you very much once again…..we will be talking about our fantastic trip to Cuba for a very long time!
Beautiful country and people
We spent a wonderful week in your great island and we really enjoyed every minute, we look forward to return to Cuba, this time with our family! Part of the success, in addition to your so beautiful country and people, was of course your good and loyal service and we thank you for that.
Very happy about your professional services
I would like to thank You sincerely for taking care about our clients. They came back very very happy about your professional services, program, people.They stayed at the following hotels: Armadores Santander Hotel, Brisas Trinidad del Mar all inclusive beach resort Hotel, Los Helechos Hotel, Sol Cayo Santa Maria all inclusive beach resort Hotel , Palacio San Miguel Hotel.Thank you sincerely and hope to have more bookings in future.
During our stay in Cuba, our main guide was Ray Rodriguez Fernandez.We wish to take the opportunity to feedback to you what an excellent service we received from Ray.
Ray made the difference between us having a good holiday and a great holiday. He was extremely attentive to ensure everything went as planned. He was very knowledgable with information on the past history of Cuba and current culture which gave us a great understanding of the people and country. There were lots of details and care provided by Ray which enhanced our experience greatly.
Furthermore Ray was really good company and we very much enjoyed our time with him.
Cuba exceeded our expectations as a destination to visit and we're sure we will return one day to explore the rest if the country. We'd certainly hope to have Ray as our guide on a future visit.
Absolutely loved Cuba
Clients absolutely loved Cuba. Could not talk highly enough of agents on ground, guides, taxi drivers, everything was perfect. Loved the Melia BV and whole trip ran smoothly. Worth noting that the daughter spoke Spanish and the taxi driver was more than happy to make numerous diversions on way to beach and spent most of day with them and had lunch etc. Milton a special thanks to you for helping with their late taxi on Christmas day, the client asked me to pass on a special thank you, and to the guide in Havana who was brilliant. Client will be sending restaurant recommendations with feedback form and also for future reference had a fantastic time during the New Year’s Eve party Cathedral square. About 500 people, but setting was great, tables lovely, lighting excellent, food was really good and run really well until about 11pm when all the waiters got drunk but no one cared, lots of fun and highly recommended, free alcohol, live music all night and local Cubans were welcomed into the party from about 11pm onwards which the clients loved. Overall – Thank you very much Cuba Select Travel for all your fantastic work these clients were over the moon.
Super impressed with how well Cuba Select Travel
Loved Trinidad though breakfast at Iberostar was worse than at San Miguel Havana. Super impressed with how well Cuba Select Travel dealt with the issue at San Miguel on day of arrival which meant they could not stay. Cuba Select Travel sorted this and found alternative accommodation immediately and clients were very happy so well done guys. Also highly recommended Salsa lesson in Havana as highlight of the trip and the teachers were excellent and very friendly and lots of fun. Overall the ground handlers were absolutely fantastic in both Countries (Costa Rica and Cuba) and would happily go back to both of them for next trip.
My party enjoyed Cuba enormously
My party enjoyed Cuba enormously. My itinerary went according to plan; even the weather was kind to us all the way until the last day. Passengers were able to assimilate Cuba's unique atmosphere -- originated from history, architecture, culture and tradition including rum and music, scenery, agriculture, flora and fauna -- to the full. Our guide Ray Rodriguez is very good. He is enthusiastic, informative, and worked very hard to ensure us a great time. All hotel check-ins proved slow and frustrating: worst of all Las Cuevas and the Nacional. Blame the "system"! On the other hand, the two changes in accommodation was a surprise. The rooms are small in the Colon, Camagüey but well lit, faultless, and functional. Good food, good service, and pleasant courtyard. Casa Verde in Cienfuegos! We wished we could stay there forever! Thank you and your team for keeping an eye on our trip for such possible improvements.
We had a brilliant time and absolutely loved it all.
We had a brilliant time and absolutely loved it all! Havana was amazing and the San Miguel Hotel in a good location and full of character. Lots of hustling from locals and Lee got lots of stares ( we think it was his red hair) but we took your advice and said no to begging. Trinidad was amazing, the Trinidad Grand Hotel was perfect and the guides and locals friendly without being pushy. The trip up the mountains on our actual anniversary was magical and we swan in the waterfall pool ( despite the cold!). We didn't like Los Jasmines Hotel in Viñales, the room was beyond dated, the swimming pool was dangerous with jagged bits under water and the staff attitude poor, food poor and cleanliness poor. Saying all that though we ate out where you'd recommended and that was brilliant and we walked into town and beyond and got invited into a farmers home for home grown coffee and pineapple and had a brilliant time swapping tales despite the language difficulties! Cayo Levisa was gorgeous but two nights was plenty, highlights were the sunset and sunrise, also running down a deserted beach first thing in the morning seeing the beautiful blue sea takes a lot of beating! We loved the Cuban food, mostly, and we had black beans and rice last night for dinner! Portion sizes were small though and it's probably the first holiday we've come home thinner! The organisation of your itinerary were absolutely outstanding, taxis were on time guides amazing, hotels as described and the extra info so helpful ( three o'clock check in on Cayo Levisa so take a beach bag) I have been recommending you to anyone who will listen and on our flight home we were discussing where to go next ( Canada in 2015 ). Thank you for making our silver wedding anniversary so special and we look forward to travelling with you again. Love and thanks
Our holiday in Cuba
We have just returned today from our holiday in Cuba and I just wanted to say how brilliant it was.
I have to praise all of you , for not only understanding and managing our expectation but also ensuring that everything ran faultlessly. The accommodation, treks, transfers and recommendations were exactly right and it was completely clear to us that your company knows what’s going on from the ground up.
Holiday in Cuba booked through Cox & Kings and Cuba Select Travel.
We have now come down to earth after our excellent holiday in Cuba booked through Cox & Kings and Cuba Select Travel. We thought it important to let you know how much we enjoyed it and how well we thought it was planned. Our night in Havana, 2 in Las Terrazas, 3 in Trinidad, 5 at Cayo Ensenachos and then 3 more in Havana was a perfect itinerary. The whole holiday though was made by our excellent guide. She was charming, friendly, accommodating and efficient. We cannot fault her. We had the opportunity, en-route, to speak to other people doing a similar kind of holiday and came to realise how particularly lucky we were to have her for a guide.
The bird watching in Las Terrazas
The bird watching in Las Terrazas was the real highlight of the trip. Our guide was Anaise. She knew all the birds' names in both Spanish and English, and she was incredibly good at spotting almost invisible birds, and a totally invisible false chameleon. She paced our walk just right, allowing us plenty of time to enjoy the wildlife we saw, gave us loads of information about the environment and even helped me compile my bird list over lunch. Above all she was great company and we both enjoyed every minute of our morning with her.
Great trip, loved it! Only real disappointment was La Ermita. Staff were horrible! Were so pleased to be bumped from Las Cuevas to La Ronda. What a shame we probably won't be able to use it. The location, next to the Iberostar, is great. Staff were helpful and really trying hard although English wasn't spoken widely. The building has wonderful character, rooms spacious.... really nice! Parque Central was excellent, very well looked after. Staff so helpful. Melia Buena vista better than expected. Windy weather so only went in the sea on the last 2 days of 8 but a brilliant place to relax. Best Regards.